WaitFinder

Urgency categories explained

When you are placed on a public hospital waiting list for planned surgery, you are given an urgency category. Your treating specialist assigns your urgency category after they assess you. It is a clinical judgement about how quickly your surgery should happen — not something you choose, and not something a website can work out for you.

The three categories

The recommended time is a target, not a promise. Hospitals report how many people they treated within the recommended time for each category, and that figure is on every hospital page on this site.

How categories relate to the waiting times here

The waiting time for a surgery type — a hip replacement, say — covers everyone who had that surgery, in all three categories together. Those two views are never mixed on this site: a hospital page shows the surgery figures and the urgency figures separately, because combining them would invent a number nobody published.

So a hospital with a short median wait for your surgery may still be slower for your category, or faster. Take both numbers to your appointment and ask.

What to ask